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Millbrook Medical Centre

Welcome to our practice website

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

About Us

We are an approved Training practice with all 4 of our Partners being Trainers – Dr Michael Merriman, Dr Mohan Segarajasinghe, Dr Gillian West & Dr Andrew Fisher.

Our practice ethos is that we are committed to providing first class primary care in a challenging environment. We are also committed to the ongoing development of individuals and teams.  We like to put patients first and we feel we are a warm and welcoming practice.

The practice values skill mix and our clinical team consists of four Partners, Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Health Care Assistants, Pharmacists and Phlebotomist. We also house ARRS staff (Additional Roles Reimbursement Scheme) – Mental Health Practitioners, Macmillan Navigator, Physiotherapists, Social Prescriber Link Workers and APP (Associate Psychological Practitioner).

The EMIS Web clinical system is used at the practice and we have achieved Paperlight Accreditation.

We hold regular Practice and Clinical Meetings and have allocated time set aside for Practice/Professional Development. We have a study based at the main surgery which holds the most essential of the ‘Registrar’ texts and journals/magazines. There is also internet access via NHS Wifi.

Both practices have iPads on the front desks to facilitate patients requiring language translation. Patients can simply speak into the iPad which will then translate the detected language (subject to language).

  • Disabled Parking

  • Disabled Toilets
  • Wheelchair Ramp

  • Cycle Parking
  • Sign Language

  • Language Translation
  • On-Site Wheelchair

Practice Noticeboard

Global IT issue affecting GP practices and pharmacies nationally

We are aware of a global IT issue which is affecting some primary care services in our region. It may […]

Practice Closure for Training

The practice will be closed from 12:30pm on Thursday 18th July for staff training. We re-open normal hours on Friday […]

Smokefree Knowsley

Smokefree Knowsley offer appointments with people who would like to quit smoking at Towerhill Resource Centre every Tuesday morning. Signing […]

Non-urgent advice: Call-Back Service

This practice now offers a ‘Call-Back’ service following an upgrade to our telephone systems. From Wednesday 6th December 2023 you will hear a message which will tell you how to request a call back. However, you will still have the option to remain on the line if you need an urgent appointment.

Please note however, that if you ask for a call back, you will need to be available to answer your telephone as we are unable to make multiple calls. If you miss the call, you will need to call the surgery back.

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Your Feedback

At Millbrook Medical Centre, your feedback matters. We welcome any and all feedback regarding the services patients have received, and ways in which these may be improved as part of our regular ongoing reviews within the practice.

Online Services

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You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view part of your GP medical record and more.