Extended Access Service

Did you know you can get a GP appointment in the evening and at the weekend?

Patients in Knowsley can get extra GP appointments during normal surgery hours, in the evening and at the weekend.

The appointments are at times held outside of the practice and we’ll try to book you in at a time that works best for you.

The appointments are available at:

Physiotherapist

Physiotherapist

In-house physiotherapy is provided at Millbrook Medical Centre

At Millbrook Medical Centre, we have physiotherapists who you can see without talking to a clinician first. If you have any pain in your joints, muscles, or back, you can book an appointment with them with Reception.

The physiotherapist can give you exercises to help, send you to the hospital for scans if needed, and talk to one of our doctors about giving you medicine for the pain.

Why not book in today?

Book a Physiotherapy Appointment

Non-NHS Services

Non-NHS Services

Some services we offer aren’t included in our contract with the NHS, so you might have to pay for them.

The fees charged at Millbrook Medical Centre are based on the British Medical Association (BMA) suggested scales.

Medical Record Entries:Cost
Immunisations£0
Copy of Letter/Results£0
Full/Partial Copies of Medical Record£0
Private Letters/Forms:Cost
Private Sick Notes£15
To Whom It May Concern Letter

The DWP will usually contact your GP or healthcare professional to obtain medical evidence when you submit a PIP or ESA claim, the information is then sent to the DWP as part of your claim process. 

We are therefore unable to provide additional letters of supports as the information we provide will normally be included in the report requested by the DWP. We therefore regret that we cannot provide additional letters of support. However you may request your medical records if you feel this may help your case. If you wish a copy of your medical records, please contact the practice who will advise you accordingly. There is no charge for a copy of your records.
£20
Council Tax (Disabled)£20
DWP Capability for Work Questionnaire£20
Claim Forms:Cost
School Fees Insurance/Sickness and Accident Benefit Claims£20 per page
Lourdes Form£20
Parking/Travel:Cost
Disabled Travel Pass£20
Holidays/Travel:Cost
Holiday Cancellation/Fit to Fly Letters£20
Medical Examinations and Reports:Cost
HGV/LGV/Pre-employment/Elderly Drivers/Accident and Sickness£120
Taxi (Sefton/Knowsley Council)£80
Taxi (Liverpool Council)£100
Adoption/Fostering (Paid for by Local Authority)£93.53
DVLA Report (Paid for by DVLA)£40
  • Domestic Violence Legal Aid Form
  • Council Tax Exemption Form (Severely Mentally Impaired)
  • DMHEF (Debt and Mental Health Evidence Form)
  • To establish unfitness for Jury Service letter

Social Prescribers

Social Prescribers

We’re here to help with more than just health problems

LGBTQ+ Help & Support

LGBTQ+ Help & Support

Information and resources available to our LGBTQ+ population

At Millbrook Medical Centre we are proud to promote diversity and equality to all our patients.

Shockingly, the evidence from NHS England shows that LGBTQ+ people have disproportionately worse health outcomes and experiences of healthcare in the UK. LGBTQ+ people still face discrimination in the UK. This is unacceptable, and we need to increase our efforts to address these health inequalities.

Some research has found a higher prevalence of disability in the LGBTQ+ community, especially in younger people. Disabled queer people can experience multiple levels of discrimination, as well as additional struggles to receive the right care. They may also find their sexuality dismissed entirely as people with physical and learning disabilities often find that their sex and love lives are overlooked or ignored.

Concerningly, according to the Stonewall report, one in seven (14%) LGBTQ+ people have avoided medical treatment for fear of discrimination. This figure was almost two in five (37%) for trans people and one in three (33%) for non-binary people.

There are high levels of mental health problems, self-harm and suicide in the queer community, particularly among trans and non-binary people. Nearly half of transgender people considered taking their own life in the last year. These issues have been linked to discrimination, a lack of acceptance and an inability to access the necessary services, including Gender Identity clinics.

As of December 2024, there are 16 Gender Identity clinics available through the NHS in the UK. The current average waiting time for an appointment within a Gender Identity clinic is 52 months (accurate as of December 2024).

Millbrook Medical Centre would like to promote the various help & support available to this demographic in the Knowsley, Sefton & Liverpool area. LGBTQ+ patients awaiting treatment via the NHS may find some of these organisations helpful:

Galop supports LGBTQ+ Domestic Abuse, anyone under Conversion Therapy, LGBTQ+ Hate Crime.

Mermaids UK online support for gender diverse young people and their families/friends.

Mersey Care Trans Support Service – patients can self refer.

GYRO offer support for young people needing support with their gender and/or sexuality.

We strive for all patients to feel safe and comfortable when attending the practice and discussing their care with staff. We encourage all our patients to inform Reception, or the clinician, of your preferred pronouns. This information can then be added to your record.

Cancer and End of Life Care and Support for LGBTQ+ Patients

There are approximately 2.3 million people in the UK who identify as part of the lesbian, gay, bisexualtransgender, queer or questioning (LGBTQ+) community – a community that continues to experience inequalities throughout the cancer pathway, from screening, to treatment and end-of-life care.

2019 study asked non-surgical cancer doctors about their knowledge of, and attitudes to, LGBTQ+ patients. The results found that while most clinicians felt comfortable treating LGBTQ+ patients, there were low rates of routine enquiry about sexual orientation (5%), gender identity (3%) and preferred pronoun use (2%).

Asking these questions as part of a consultation is important in creating an inclusive environment for LGBTQ+ patients, and to get a clearer picture about their support structure and individual healthcare needs.

LGBTQ+ communities experience inequalities throughout their cancer journey, including in screening and diagnosis, clinical care, communication and overall experience.

There’s also a lot of historical discrimination and stigma to overcome.

The older generation, who are at a greater risk of developing cancer now, lived through a time when everything about sexuality and gender identity had to be kept secret, and this can affect what they disclose to their doctors.

It must also be acknowledged that LGBTQ+ patients are not a homogenous group. A person-centred approach is required, with particular consideration to intersectionality, where multiple aspects of identity, such as race and sexuality, overlap.

(Source: Improving cancer care for the LGBTQ+ community – Cancer Research UK – Cancer news)

Below are some links to various organisations LGBTQ+ patients can access in order to receive the necessary services and support for screening, cancer care and end of life care:

Travel Vaccinations

Travel Vaccinations

Travelling abroad? You may need certain vaccinations

Please fill out the Travel Risk Assessment Form below in plenty of time before your trip (it’s really important to tell us as soon as you can – at least 7 weeks before you go). If you submit a travel risk assessment form now and are due to travel within the next 6 weeks, we may not be able to fulfil this request, as there may be no availability with our Practice Nurse.

After you fill out the form, the Practice Nurse will call you, usually within 10 days. You might need a second appointment with the Nurse to actually get the vaccinations after the phone call. Your second appointment should be at least 2 weeks before your trip to give the vaccines time to work.

Some of the vaccines we need for travel have to be ordered, and not all travel vaccinations are included in the services provided by the NHS. If you need vaccines that aren’t covered by us, we might send you to another place to get the remaining vaccinations, such as Liverpool School of Tropical Medicine.

Travel Risk Assessment Form

Please complete the form below to get more information about what travel immunisations you require. Most vaccines are given at least 2 weeks before travel, and some more complicated regimes take longer. Please try to give us prior notice (preferably 7 weeks).
Title
Date of Birth
Address
Email
Women Only: Is there any possibility you may be pregnant?
Destination(s)
UK Departure Date
Please enter a number from 0 to 99999.
Further Information
Purpose of your trip
Holiday type
Accommodation
Setting
Planned Activities
Are you fit for travel?
Do you have any allergies?